“We used to find it frustrating dealing with our previous POS provider support team. Whenever our system had an issue, all they could do was provide instructions over the phone. Most of their team was based outside Australia, so it was often difficult to get someone on the line. Especially since our daytime was their midnight.  Since switching to Armloop, we’ve had none of that level of frustrations. If we can’t resolve an issue ourselves, their team can come to us directly, and we can leave it in their hands. That level of service is now extremely rare in the local industry.”